New Carers Direct Helpline
Call Carers Direct on 0808 802 0202
Free, confidential information and advice for carers.
Lines are open 9am to 8pm Monday to Friday (except Bank Holidays), 11am to 4pm at weekends. Calls are free from UK landlines and mobiles or you can request a free call back.
Bereavement Help and Advice
Walking for Health
Middle-aged people are being urged to walk faster to help stay healthy, amid concern high levels of inactivity may be harming their health. Please click on the link below for more information.
Norfolk Deaf Association
The Norfolk Deaf Association is a registered charity who offer a free hearing support service, which includes home visiting, static clinics and mobile clinics.
Rheumatoid Arthritis Support Network (RASN)
Patient Advice and Liaison Service (PALS)
Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.
Sharing Your Data with the NHS
Assess your symptoms online with this handy tool created by NHS Direct, and receive feedback for your best course of action.
Carers Matter Norfolk
Carers Matter Norfolk provides an Education and Training offer FREE to carers groups.
The offer means that you can request a session on any topic you believe is relevant to your group.
As a guide, listed below are sessions that have been popular in the past:
Navigating the Health and Social Care System - a brief look at how the NHS and social care systems work locally. This session always includes a Q&A session which carers find very useful.
Increasing Wellbeing for Carers - this session focusses on how carers can look after their own physical, mental and emotional health, using low-key, practical strategies
Relaxation and Visualisation - a gentle session where carers are invited to relax and enjoy a soothing visualisation with music
Everyday First Aid - delivered by British Red Cross, this 2 hour session covers some key skills, enabling people to feel confident should First Aid be required.
Other sessions might include:
- Safe positioning and handling - helping carers to feel confident that they can keep themselves and the person they care for safe if there has been a fall.
- Understanding your emotions - learning how to recognise and manage difficult emotions like anger or guilt.
- Complaints procedures - how to make a complaint through the NHS or social care.
You are also welcome to make any suggestion you would like for a session that would be useful to your group.
Please get in touch if you would like to arrange any sessions.
We are also currently running Dementia Matters sessions for carers looking after people with Dementia. Run in partnership with Independence Matters, these informal sessions are designed for carers to learn more about dementia, managing difficult behaviour and repetition, look after their own wellbeing and make contact with other carers.
We have two sessions coming up soon:
Weds 12th June, 10am - 12 noon at Attleborough Community hub, Station Rd NR17 2AT
Weds 26th June, 2:30 - 4pm at St Faith's Dementia Cafe, Gayton Rd, Kings's Lynn PE30 4DZ
Adobe Acrobat Reader
Adobe Acrobat Reader is required to view PDF files. This is a free program available from the Adobe web site. Follow the download directions on the Adobe web site to get your copy of Adobe Acrobat Reader.