Announcements

*** AS A PRECAUTIONARY MEASURE IN VIEW OF COVID-19 ALL APPOINTMENTS WITH A GP WILL BE CONDUCTED BY TELEPHONE. SHOULD A GP NEED TO SEE A PATIENT ARRANGEMENTS WILL BE MADE. THESE MEASURES ARE BEING PUT IN PLACE TO ASSURE PUBLIC AND STAFF SAFETY ***


We regret to inform you that due to staff shortages we have today taken the decision to close our Hopton branch from Wednesday 18th March 2020 until further notice. If you need any medical advice, please contact the Sussex Road branch on 01493 414141. For repeat prescriptions please contact the prescription ordering direct team on 01502 718615. We are sorry for any inconvenience this may cause. (17-03-2020)

Prescriptions

Surgery Photograph

Our patients can now order repeat prescriptions by telephone using the Prescription Ordering Direct service (POD). This is a new and convenient way to order your repeat prescription.

Please call 01502 718615

The POD is open from Monday to Friday, 8.00am to 4.30pm (excluding bank holidays)

If you have difficulty getting through to the POD team you can click on the link below to request a call back:

POD Call Back Request
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You can also order your repeat medication in the following ways:

  • By using Patient Online Access
    Repeat prescriptions can be ordered online by using the Patient Online Access service. If you do not yet have access details please visit the surgery and ask at Main Reception.
    Patient Online Access - Click here for online services
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  • By Post
    Return the tear off slip from your most recent prescription marking which items you need. Please remember to include a stamp addressed envelope unless you or someone else will be collecting it from the surgery.

Please allow 3 working days for repeat prescriptions to be processed.

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